Account setup
Show customers exactly where to configure an important setting.
Customer Support Tutorials &
Help Center Videos
Turn repetitive support answers into clear video tutorials and written help guides. Record the workflow once, publish it in your help center, and update the content when your product changes.
One recording, two customer-facing assets
One recording creates a narrated support video and a written step-by-step guide with screenshots.
Built for Support Teams
Faster, scalable video production for technical support
Seamless Video Creation
Produce high-quality support videos in minutes — no editing experience required.
AI-Generated Scripts & Narration
AI transcribes and refines your recording into professional voiceovers automatically — with regional accents so the help-center video sounds local to each customer.
Dual Output
One recording creates both a narrated video and a step-by-step article with screenshots for your knowledge base.
Smart Updates
Embedded and shared videos auto-update with your latest edits — no need to re-share links when your UI changes.
Customer support tutorials for common questions
Troubleshooting
Record the correct path for a recurring error or support question.
Feature guidance
Create a short help-center walkthrough for a workflow customers repeatedly ask about.
Admin tasks
Document permissions, workspace settings or internal procedures for support teams.
Customers prefer audio-visual content over text — yet 98% of knowledge bases are text-only.
Tutorial AI makes video + article production 50x more efficient:
Easy-to-use screen recording
AI-enhanced narration
Automatic documentation
How it works
Four simple steps
Security
Blur sensitive information
-
Hide confidential data on your screen effortlessly - Keep customer and employee information secure
- Build trust with safer training materials
AI Voiceovers
From text into high-quality voiceovers
- Faster and more effective onboarding
- Consistent training experience
- Higher employee retention
Publish & Share
Share, embed, and update with one click
Share with your team
Publish and share videos instantly via link.
Embed anywhere
One code snippet for any website, LMS, or CMS.
Smart Updates
Edits go live instantly — no re-sharing needed.
Why This Works
Save Time. Reduce Costs. Drive Results.
60%
Faster Support Resolution
Replace lengthy text explanations with engaging video tutorials.
40%
Fewer Support Tickets
Self-serve video guides answer questions before they're asked.
30%
Higher CSAT
Customers understand solutions faster with visual guides.
Multilingual Player
One help-center embed, every customer's language
- 74 languages bundled into one embed code
- Customers switch language inside the player — no separate help-center pages per locale
- Add a new language later and every existing embed picks it up automatically
Customer support tutorial FAQ
Can I embed Tutorial AI videos in a help center?
Yes. Share and embed published tutorials in websites, help centers and other content systems.
What happens when the product UI changes?
Edit or replace the tutorial and republish it. Smart updates help keep the latest version available without sending a new link.
Can one recording create a written support article too?
Yes. Tutorial AI can generate a step-by-step article with screenshots from the same recording.
Can support tutorials be translated?
Yes. Tutorial AI supports multilingual voice, captions and publishing workflows for global support content.
Create a Support Tutorial
Record the support workflow once and turn it into a polished video plus a written guide customers can follow without opening another ticket.